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The Evolution of Patient Satisfaction: Understanding the Demand for Superior Service

by Jim Fitzsimmons | Nov 29, 2023 | The CEO Corner

The Evolution of Patient Satisfaction: Understanding the Demand for Superior Service The patient experience originates at their initial contact or arrival at a medical facility and extends far beyond their departure. Facilitating patient understanding and active...

Top Priorities for Revenue Cycle Management post Covid-19

by Jim Fitzsimmons | Aug 20, 2020 | The CEO Corner

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Managing Your Self-Pay Collections in a Work-From-Home Environment

by Jim Fitzsimmons | Jun 20, 2020 | The CEO Corner

Manage Your Self-Pay Collections in a Work-From-Home Environment CEO Jim Fiztsimmons Identifies 3 key areas health care organizations can focus on to keep self-pay collections on track. Read the Case...

Williamson Medical Center: Case Study

by Jim Fitzsimmons | Jun 12, 2020 | Uncategorized

The Williamson Medical Center Challenge:Williamson Medical Center (WMC) was not completely satisfied with the level of service, communication, and resolution with their former vendor for Self-Pay Early-Out services. Read the Case...

Lessons Learned and the Need to Adapt

by Jim Fitzsimmons | Jun 12, 2020 | Uncategorized

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Recent Posts

  • The Evolution of Patient Satisfaction: Understanding the Demand for Superior Service
  • Top Priorities for Revenue Cycle Management post Covid-19
  • Managing Your Self-Pay Collections in a Work-From-Home Environment
  • Williamson Medical Center: Case Study
  • Lessons Learned and the Need to Adapt

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    Our Services

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    MedCycle Management

    1720 General George Patton Drive • Brentwood, Tennessee 37027 • 615-806-8700 • info@mc-mgmt.com

    Copyright 2023

    How We Do It
    • Our workflows are process-driven and customer-focused. We use dedicated staffing to match your internal policies, procedures and requirements. We provide on-site support to free you and your staff from account responsibility.
    • We use performance analytics/measurements and incentives to keep our employees motivated and operating and peak efficiency and effectiveness.
    • We communicate seamlessly, in your name, to address patients and payers on your behalf.
    • We dedicate specialized individuals to each client based on types of claims worked.
    • We design programs by age, financial class and balance to guarantee focus on the claims determined to need priority attention to maximize recovery and improve public relations.
    • Our protocols are process-driven to maximize collection efforts
    • Our customizable systems are used to manage workflow in conjunction with the simultaneous utilization of client system(s) to ensure access to 100% of needed data.