by Jim Fitzsimmons | Nov 29, 2023 | The CEO Corner
The Evolution of Patient Satisfaction: Understanding the Demand for Superior Service The patient experience originates at their initial contact or arrival at a medical facility and extends far beyond their departure. Facilitating patient understanding and active...
by Jim Fitzsimmons | Jun 20, 2020 | The CEO Corner
Manage Your Self-Pay Collections in a Work-From-Home Environment CEO Jim Fiztsimmons Identifies 3 key areas health care organizations can focus on to keep self-pay collections on track. Read the Case...
by Jim Fitzsimmons | Jun 12, 2020 | Uncategorized
The Williamson Medical Center Challenge:Williamson Medical Center (WMC) was not completely satisfied with the level of service, communication, and resolution with their former vendor for Self-Pay Early-Out services. Read the Case...
by Jim Fitzsimmons | Jun 12, 2020 | Uncategorized
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