Industry News & Thought Leadership
The Evolution of Patient Satisfaction: Understanding the Demand for Superior Service
The patient experience originates at their initial contact or arrival at a medical facility and extends far beyond their departure. Facilitating patient understanding and active participation in their care is vital, yet ensuring their overall positivity throughout the...
Top Priorities for Revenue Cycle Management post Covid-19
Managing Your Self-Pay Collections in a Work-From-Home Environment
CEO Jim Fiztsimmons Identifies 3 key areas health care organizations can focus on to keep self-pay collections on track.
Williamson Medical Center: Case Study
Williamson Medical Center (WMC) was not completely satisfied with the level of service, communication, and resolution with their former vendor for Self-Pay Early-Out services.