Williamson Medical Center (WMC) was not completely satisfied with the level of service, communication, and resolution with their former vendor for Self-Pay Early-Out services.
Our workflows are process-driven and customer-focused. We use dedicated staffing to match your internal policies, procedures and requirements. We provide on-site support to free you and your staff from account responsibility.
We use performance analytics/measurements and incentives to keep our employees motivated and operating and peak efficiency and effectiveness.
We communicate seamlessly, in your name, to address patients and payers on your behalf.
We dedicate specialized individuals to each client based on types of claims worked.
We design programs by age, financial class and balance to guarantee focus on the claims determined to need priority attention to maximize recovery and improve public relations.
Our protocols are process-driven to maximize collection efforts
Our customizable systems are used to manage workflow in conjunction with the simultaneous utilization of client system(s) to ensure access to 100% of needed data.
