Careers
Take the next step in your career with MedCycle Management.
At MedCycle Management, we take immense pride in our diverse and talented team of professionals who contribute to the success of our organization and the health systems we partner with nationwide. As an equal opportunity employer, we believe that infusing value into all operational aspects begins with the individuals who support you. By joining our team, you'll embark on an enriching career journey, room to grow, healthcare and retirement benefits, paid time off, and more.
Available Positions
Customer Service Representative
We are seeking dedicated professionals to join our team and provide exceptional support to our clients' customers regarding their medical accounts. In this pivotal role, you will collaborate closely with the central business offices of hospitals and physician groups to assist patients in understanding their billing statements and facilitate payments over the phone. Your responsibilities will include negotiating payment arrangements, collecting insurance information, and clearly explaining the billing process, insurance coverage details, and the reasoning behind charges. With your expertise and customer service skills, you will play a crucial part in ensuring a seamless and satisfactory experience for patients navigating their medical accounts.
Location: Remote
Insurance Follow-up Representative
We are seeking certified professionals to join our team and support insurance follow-up activities. In this role, you will collaborate closely with a hospital's central business office to address outstanding insurance balances and review payer balances, contracts, and Explanation of Benefits (EOBs) to ensure appropriate account resolution. With your expertise and attention to detail, you will play a pivotal role in streamlining the insurance follow-up process, claim denials, ensuring efficient and effective account management, and maintaining positive working relationships with both the hospital and insurance providers.
Location: Remote